Privacy · Datenschutz
Your details, and what happens to them
The short version: your name and email go to the organizer putting on the event you are booking, because they are the ones who issue your ticket. Your money goes straight to their bank account and never passes through us. And 30 days after the event, your name and email are erased for good.
When you book a ticket
We ask for two things: your name and your email address. Both go to the organizer of that event, and we keep them for three reasons — only three.
- To send you your ticket. It arrives by email as a QR code, so an email address is the only way it can reach you.
- To send it again if the first one goes missing in a spam folder.
- To match your payment. Your reservation gets a short reference like TICKETS-AB12CD34. When the organizer sees it on their bank statement they know which reservation just got paid — that reference is how your money finds your tickets.
The QR code on the ticket itself carries a random eight-character code and nothing else. Not your name, not your email, nothing about you. Anyone who scans it at the door learns only that the ticket is real and has not been used yet.
Your money does not pass through us
Events here are paid by bank transfer, and the account you transfer to is the organizer’s own. The money goes from your bank to theirs and Events Ticket Buy is never in the middle of it — we take no cut of your ticket. Nothing on this site ever asks you for a card number, your IBAN or a bank login, and none of those things exists anywhere in our database. Where an organizer offers PayPal instead, that payment happens inside PayPal’s own window — again, no card details are typed into this site or stored by it.
When your details are erased
30 days after the event’s date, your name and your email address are overwritten in our database automatically. It is not a flag or a hidden row — the old values are gone and cannot be brought back.
What survives is arithmetic. The organizer keeps their ticket count, their takings and their record of who came through the door, so their books still add up — but the person behind the booking is no longer in there to find.
Who can see what
- The organizer of your event sees your name, your email and what you booked. They need all three to get you your ticket and let you in.
- We do not. The platform side of Events Ticket Buy shows how many tickets an event sold and for how much — counts and money, not people. There is no screen here that lists buyers, and no export that produces one.
- Nobody else. We do not sell or share any of it, and booking a ticket does not put you on a mailing list. The only emails we send a buyer are your ticket, your transfer instructions, and — if your transfer has not arrived after a few days — one reminder.
When you write to us
The contact form asks for your name, your email and what you would like — plus a few optional details about your event if you are asking for an organizer account. We store it so your message cannot be lost to a mail outage, and email it to our own team. It is used to answer you and for nothing else. Want it deleted once we are done? Ask, and we will.
The question box on event pages
You can ask a question about an event without signing in or giving a name, and we do not attach one. But if the organizer answers it, the question and the answer are published on that event’s page for everyone to read — so write it as though it will be public, because it may well be.
The microphone button
Wherever you see a mic, using it is entirely your choice — every one of those boxes can be typed into instead, and nothing is recorded until you tap it. When you do, the recording is sent to Google’s Gemini service, which turns it into text and sends the text back. That is the only thing the audio is used for: we do not save the recording to disk, we do not keep it in our database, and we do not log it. It exists for the few seconds the request takes and is then gone — only the words you can see and edit remain.
Ask us anything
If you want to know what we hold about you, or you want it gone sooner than 30 days, write to support@eventsticketbuy.com and a real person will answer.